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    • Home
    • Services
    • Get to know the Owner
    • Questions
    • Service agreement
    • Chimney Cleanings
    • Inspections
    • Blogs
    • Text Message Agreement
    • Privacy Policy
  • Home
  • Services
  • Get to know the Owner
  • Questions
  • Service agreement
  • Chimney Cleanings
  • Inspections
  • Blogs
  • Text Message Agreement
  • Privacy Policy

Expert Chimney Cleaning and Repair Services

 

Chimney Experts Privacy Policy


Effective Date: 9-23-25


Chimney Experts (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our SMS (text messaging) program.


1. Information We Collect


When you use our services or sign up for SMS communications, we may collect the following:

  • Name and contact information (phone number, email, address)
     
  • Service details (appointment dates, property location, chimney service history)
     
  • Communication preferences (whether you opted in for SMS, email, or both)
     

2. How We Use Your Information


We use your information to:

  • Schedule, confirm, and update you about your appointments
     
  • Send service reminders and follow-ups
     
  • Deliver promotional offers, discounts, and seasonal updates (if you opted in)
     
  • Improve our services and customer experience
     
  • Respond to questions and provide customer support
     

3. SMS Messaging and Consent


By opting in, you consent to receive recurring SMS messages from Chimney Experts related to your chimney services and promotional offers. Message frequency may vary. Standard message and data rates may apply.

You can cancel at any time by replying STOP to any Chimney Experts text. Reply HELP for assistance.


4. Sharing of Information


We do not sell, trade, or rent your personal information to third parties. Your data will only be shared in limited circumstances, such as:

  • With trusted service providers who help us deliver messages or process payments
     
  • As required by law or to protect the rights, safety, or property of Chimney Experts or others
     

5. Data Security


We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute protection.


6. Your Privacy Rights


You may:

  • Opt out of SMS communications at any time by replying STOP
     
  • Request access to or deletion of your personal data by contacting us directly
     

7. Changes to This Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.


8. Contact Us


If you have questions about this Privacy Policy or our data practices, please contact us:
Chimney Experts
Phone: 844-635-6390
Website: https://certifiedchimneyexperts.com

Chimney Experts

14216 halden ridge way, Louisville, Kentucky 40245, United States

1-844-635-6390

Copyright © 2025 Chimney Experts - All Rights Reserved.

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